TERMS & CONDITIONS
Out Wide - The Reckless Crew T&Cs
These terms and conditions (the “Terms and Conditions” govern the use of Out Wide – The Reckless Crew (the “Site”). This Site is owned and operated by Chantelle Bauer. This Site is an ecommerce website.
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Persons under the age of eighteen (18) years require the consent of their parents or legal guardian/s before using the Website.
You agree not to use the Website to load up any virus, trojan horses or do anything that is likely to harm the Website, or to cause harm to Out Wide – The Reckless Crew’s systems or to the system of any person who accesses the Website.
We reserve the right to restrict access or remove the Website or certain parts of the Website at any time without notice to you. Out Wide – The Reckless Crew acknowledges that you may cease using the Website at any time.
The information and material appearing on the website is to be used for your sole personal use only.
All content published and made available on our Site is the property of Chantelle Bauer (Out Wide – The Reckless Crew) and the sites creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Out Wide – The Reckless Crew logo may not be used without the prior specific, written permission of Out Wide – The Reckless Crew and is protected by copyright.
You acknowledge that the website may contain advertisements and material from other promotional partners and that such material is protected by copyright, trademarks and other intellectual property law.
When you create an account on our site, you agree to the following:
You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our site illegally or if you violate these terms and conditions.
Purchase and account information; we collect such as your name, billing address, shipping address, email address, telephone number, credit card number and expiration date when you make a purchase. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and/or to provide customer service.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Sales of goods
These Terms and Conditions govern the sale of goods available on our site.
These terms and conditions apply to all the goods that are displayed on our site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods are as accurate as possible. However; we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods we provide. You agree to purchase goods from our site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
We accept the following payment methods on our site and all payments and pricing is in Australian Dollars:
Credit Card/Debit Card
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our site, the goods will be delivered through one of the following methods:
Standard Delivery $12.00 Australia wide
(estimated delivery 3-6 business days)
Express Delivery $16.00 Australia wide
(Generally next business day, however this depends on the time of order)
Free standard delivery for purchases over $150
Please note delivery times may differ due to Australia Post’s delivery performance and current disruptions that may cause delay.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and public holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
You may cancel your order if your order has not yet been processed and shipped.
Once an order has been shipped you will not be able to cancel your order. And in this instance; you must follow the guidelines for returns and a refund will be processed once all criteria has been met.
Refunds and Faulty Goods
Products bought online can be returned for change of mind, within 30 days from date of purchases from our online store by following these simple steps:
Email us direct at firstname.lastname@example.org and provide contact and invoice details and reason for your return
We will email you back a return slip, print this attachment and place it with your items
Pack your product/s in their original condition, clean and with tags attached, together with these documents into a protected parcel (to avoid damage during transit).
Post the parcel via Standard Post to our Online Returns Department
Out Wide – The Reckless Crew Returns
PO Box 9169
BURNETT HEADS QLD 4670
Please note that you will need to cover the shipping costs for your return parcel. Out Wide – The Reckless Crew is not liable for any items you return to us that are lost or damaged in transit. Please note, if you decide to return your item, the original shipping costs for your order won’t be eligible for a refund.
Once we receive your product/s, we will assess the product/s to ensure that they meet our change of mind returns criteria. Once the assessment is completed and the returns criteria satisfied, we will issue a refund on the payment card or PayPal account used to purchase the product/s.
If you wish to exchange your online order, please place a new order straight away to avoid missing out. Afterwards, please follow the steps listed above for a refund on your original order.
CONSUMER PROTECTION LAW
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010 or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Limitation of liability
Chantelle Bauer and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses from your use of the site.
Except where prohibited by law, by using this site you indemnify and hold harmless Chantelle Bauer and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the State of Queensland.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We will notify users of changes to these Terms and Conditions via a post on our site.
Please contact us if you have any questions or concerns. Our contact details are as follows:
0400 266 633
PO Box 9169
BURNETT HEADS QLD 4670